Frequently Asked Questions

Find answers to common questions about Wakestack's monitoring platform, features, pricing, and more.

General Monitors Server Monitoring Alerts & Notifications Status Pages Account & Billing Security & Privacy Technical

General

Monitors

Server Monitoring

Alerts & Notifications

Status Pages

Account & Billing

Security & Privacy

Technical

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Frequently Asked Questions

What is Wakestack?

How does Wakestack differ from other monitoring tools?

Is there a free plan?

What regions do you monitor from?

What types of monitors are supported?

How often can monitors check my services?

What is the alert threshold?

Can I monitor services behind a firewall?

How is uptime percentage calculated?

Can I add custom headers to HTTP monitors?

What metrics does the server agent collect?

What operating systems are supported?

How much resources does the agent use?

Is the agent secure?

Can I monitor Docker containers?

What notification channels are available?

Can I customize which alerts I receive?

How quickly will I be notified of an outage?

Are incidents created automatically?

What are status pages?

Can I use my own domain for status pages?

Can I customize the look of my status page?

How many status pages can I create?

Can users subscribe to status updates?

How do I upgrade my plan?

What payment methods do you accept?

Can I cancel anytime?

Do you offer annual billing?

Can I add team members to my account?

Is my data secure?

Where is my data stored?

Do you share data with third parties?

How long do you retain monitoring data?

Do you have an API?

What are the API rate limits?

Do you support webhooks?

What IP addresses do your monitors use?

Is there a service status page for Wakestack itself?

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