Why Most Uptime Monitoring Tools Miss Server Failures
Traditional uptime monitoring only checks external endpoints. Learn why this misses server-level failures and how to get complete visibility into your infrastructure.
Wakestack Team
Engineering Team
Most uptime monitoring tools only check if your endpoints respond—they can't see inside your servers. This means a server can be at 99% CPU, running out of memory, or have a full disk, and your monitoring says "everything's fine" because the health check still returns 200 OK.
When the crash finally happens, you know something is wrong but have no idea why.
The Uptime Monitoring Blind Spot
Traditional uptime monitoring works like this:
Monitoring Server → "GET /health" → Your Server
│
├── If 200 OK → "Up" ✓
└── If error/timeout → "Down" ✗
What it can see:
- HTTP status codes
- Response time
- SSL validity
- TCP port availability
What it cannot see:
- CPU usage
- Memory consumption
- Disk space
- Running processes
- Internal service health
Real-World Failures Uptime Monitoring Misses
Failure 1: Memory Leak
What happens:
- Application slowly leaks memory over days
- Memory reaches 95%
- OOM killer terminates random processes
- Or swap thrashing makes everything slow
What uptime monitoring sees:
- "Response time: 200ms... 500ms... 2s..."
- Eventually: "Timeout"
What it doesn't see:
- Memory climbing from 50% to 95% over 3 days
- Swap usage indicating memory pressure
- The specific process consuming memory
Failure 2: Disk Full
What happens:
- Logs grow unbounded
- Disk reaches 100%
- Database can't write
- Application returns 500 errors
What uptime monitoring sees:
- "HTTP 500 Internal Server Error"
What it doesn't see:
- Disk at 100%
- Which directory is full
- Growth rate over time
Failure 3: CPU Saturation
What happens:
- Traffic spike or runaway process
- CPU at 100%
- Responses slow dramatically
- Eventually timeouts
What uptime monitoring sees:
- "Response time degraded"
- "Timeout"
What it doesn't see:
- CPU at 100%
- Which process is consuming CPU
- Whether this is load or a bug
Failure 4: Zombie Processes
What happens:
- Worker processes get stuck
- Consuming resources without doing work
- Gradual performance degradation
What uptime monitoring sees:
- "Response time slowly increasing"
What it doesn't see:
- 50 zombie worker processes
- Expected processes not running
The Diagnosis Problem
Without server visibility, every incident starts like this:
Alert: "API timeout"
├── SSH into server
├── Run htop
├── Run df -h
├── Run free -m
├── Check logs
├── Finally find: disk at 100%
└── Time to diagnosis: 15 minutes
With server visibility:
Alert: "API timeout" + "Disk at 100%"
├── Dashboard shows: Disk critical
├── Know exactly what to fix
└── Time to diagnosis: 30 seconds
What Complete Monitoring Looks Like
External + Internal
┌─────────────────────────────────────────────────────┐
│ Complete Visibility │
├─────────────────────────────────────────────────────┤
│ │
│ External Checks: Internal Metrics: │
│ ✓ HTTP endpoints ✓ CPU usage │
│ ✓ TCP ports ✓ Memory consumption │
│ ✓ DNS resolution ✓ Disk space │
│ ✓ SSL certificates ✓ Running processes │
│ ✓ Response time ✓ Network I/O │
│ │
│ "Is it responding?" "Is the machine healthy?" │
│ │
└─────────────────────────────────────────────────────┘
Correlated View
The real power is seeing both together:
Production API Server
├── HTTP /api/health → ⚠️ Timeout (5.2s)
├── CPU → 98% ⚠️ CRITICAL ← Here's why
├── Memory → 72%
├── Disk → 45%
└── Process: node → 95% CPU ← And here's what
Instant root cause identification.
Why Most Tools Don't Do This
Business Reasons
- Uptime monitoring is simpler to build
- Server monitoring requires an agent
- Different teams build different products
- More features = higher price tier
Technical Reasons
- Agents require installation on customer servers
- Agents need to be lightweight and secure
- Correlating data across systems is complex
Result: Tool Sprawl
Teams end up with:
- UptimeRobot for uptime
- Datadog for servers
- Statuspage for status pages
Three tools. Three dashboards. Three bills. No correlation.
The Wakestack Approach
Wakestack combines external monitoring and server metrics in one platform:
External Monitoring
- HTTP/HTTPS, TCP, DNS, Ping
- Multi-region checks
- Response time tracking
- SSL monitoring
Server Monitoring (via Agent)
- CPU, memory, disk metrics
- Process monitoring
- Lightweight Go agent
- 30-second resolution
Unified View
- Nested hosts: servers contain their monitors
- Correlated alerts: uptime + server context
- One dashboard: no context switching
Example
When API times out, you see:
Alert: api.example.com timeout
├── Endpoint: 503 after 5s
├── Server: api-prod-01
│ ├── CPU: 98% ← Root cause
│ ├── Memory: 72%
│ ├── Disk: 45%
│ └── node process: 95% CPU
└── Suggested action: Investigate node process
Get complete visibility — Uptime + server monitoring in one tool.
How to Add Server Visibility
Option 1: Wakestack (All-in-One)
Install agent alongside uptime monitoring:
curl -sSL https://wakestack.co.uk/install.sh | bashBenefits:
- Single dashboard
- Correlated data
- Simple pricing
Option 2: Separate Tools
Keep uptime tool, add server monitoring:
- Datadog agent
- Prometheus node_exporter
- Netdata
Drawbacks:
- Multiple dashboards
- Manual correlation
- Higher total cost
Option 3: DIY
Build your own with:
- collectd/telegraf for metrics
- InfluxDB/Prometheus for storage
- Grafana for dashboards
Drawbacks:
- Significant setup time
- Maintenance burden
- No correlation with uptime
What to Monitor on Servers
Essential Metrics
| Metric | Alert Threshold | Why |
|---|---|---|
| CPU | > 85% sustained | Performance impact |
| Memory | > 90% used | OOM risk |
| Disk | > 85% full | Write failures |
| Disk I/O | High wait | Latency cause |
Useful Process Metrics
- Is expected process running?
- Process CPU/memory usage
- Process count (for workers)
Correlation Points
- Response time increasing + CPU high = CPU bottleneck
- Errors increasing + memory high = memory issue
- Timeouts + disk I/O high = disk bottleneck
Key Takeaways
- Traditional uptime monitoring only sees external endpoints
- Server-level failures (CPU, memory, disk) are invisible to external checks
- This leads to slow diagnosis and longer outages
- Complete monitoring requires both external checks AND server metrics
- Agent-based monitoring provides the internal visibility
- Correlated views dramatically reduce diagnosis time
Related Resources
Frequently Asked Questions
Why don't uptime monitors catch server failures?
Most uptime monitors only check external endpoints (HTTP, TCP, ping). They can't see inside the server to detect CPU exhaustion, memory leaks, disk filling up, or processes crashing. They tell you THAT something is down, not WHY.
What monitoring do I need to catch server failures?
You need agent-based monitoring alongside uptime checks. Install a lightweight agent on your servers to track CPU, memory, disk, and processes. Wakestack includes both external monitoring and a server agent.
Can my server be 'up' but still failing?
Yes. A server can accept connections (pass uptime checks) while being effectively broken: maxed CPU causing slow responses, memory exhaustion causing random failures, or disk full causing write errors. External monitoring misses these.
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