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Why Most Uptime Monitoring Tools Miss Server Failures

Traditional uptime monitoring only checks external endpoints. Learn why this misses server-level failures and how to get complete visibility into your infrastructure.

WT

Wakestack Team

Engineering Team

6 min read

Most uptime monitoring tools only check if your endpoints respond—they can't see inside your servers. This means a server can be at 99% CPU, running out of memory, or have a full disk, and your monitoring says "everything's fine" because the health check still returns 200 OK.

When the crash finally happens, you know something is wrong but have no idea why.

The Uptime Monitoring Blind Spot

Traditional uptime monitoring works like this:

Monitoring Server → "GET /health" → Your Server
                                         │
                                         ├── If 200 OK → "Up" ✓
                                         └── If error/timeout → "Down" ✗

What it can see:

  • HTTP status codes
  • Response time
  • SSL validity
  • TCP port availability

What it cannot see:

  • CPU usage
  • Memory consumption
  • Disk space
  • Running processes
  • Internal service health

Real-World Failures Uptime Monitoring Misses

Failure 1: Memory Leak

What happens:

  1. Application slowly leaks memory over days
  2. Memory reaches 95%
  3. OOM killer terminates random processes
  4. Or swap thrashing makes everything slow

What uptime monitoring sees:

  • "Response time: 200ms... 500ms... 2s..."
  • Eventually: "Timeout"

What it doesn't see:

  • Memory climbing from 50% to 95% over 3 days
  • Swap usage indicating memory pressure
  • The specific process consuming memory

Failure 2: Disk Full

What happens:

  1. Logs grow unbounded
  2. Disk reaches 100%
  3. Database can't write
  4. Application returns 500 errors

What uptime monitoring sees:

  • "HTTP 500 Internal Server Error"

What it doesn't see:

  • Disk at 100%
  • Which directory is full
  • Growth rate over time

Failure 3: CPU Saturation

What happens:

  1. Traffic spike or runaway process
  2. CPU at 100%
  3. Responses slow dramatically
  4. Eventually timeouts

What uptime monitoring sees:

  • "Response time degraded"
  • "Timeout"

What it doesn't see:

  • CPU at 100%
  • Which process is consuming CPU
  • Whether this is load or a bug

Failure 4: Zombie Processes

What happens:

  1. Worker processes get stuck
  2. Consuming resources without doing work
  3. Gradual performance degradation

What uptime monitoring sees:

  • "Response time slowly increasing"

What it doesn't see:

  • 50 zombie worker processes
  • Expected processes not running

The Diagnosis Problem

Without server visibility, every incident starts like this:

Alert: "API timeout"
├── SSH into server
├── Run htop
├── Run df -h
├── Run free -m
├── Check logs
├── Finally find: disk at 100%
└── Time to diagnosis: 15 minutes

With server visibility:

Alert: "API timeout" + "Disk at 100%"
├── Dashboard shows: Disk critical
├── Know exactly what to fix
└── Time to diagnosis: 30 seconds

What Complete Monitoring Looks Like

External + Internal

┌─────────────────────────────────────────────────────┐
│              Complete Visibility                     │
├─────────────────────────────────────────────────────┤
│                                                     │
│   External Checks:        Internal Metrics:         │
│   ✓ HTTP endpoints       ✓ CPU usage               │
│   ✓ TCP ports            ✓ Memory consumption      │
│   ✓ DNS resolution       ✓ Disk space              │
│   ✓ SSL certificates     ✓ Running processes       │
│   ✓ Response time        ✓ Network I/O             │
│                                                     │
│   "Is it responding?"    "Is the machine healthy?" │
│                                                     │
└─────────────────────────────────────────────────────┘

Correlated View

The real power is seeing both together:

Production API Server
├── HTTP /api/health → ⚠️ Timeout (5.2s)
├── CPU → 98% ⚠️ CRITICAL ← Here's why
├── Memory → 72%
├── Disk → 45%
└── Process: node → 95% CPU ← And here's what

Instant root cause identification.

Why Most Tools Don't Do This

Business Reasons

  • Uptime monitoring is simpler to build
  • Server monitoring requires an agent
  • Different teams build different products
  • More features = higher price tier

Technical Reasons

  • Agents require installation on customer servers
  • Agents need to be lightweight and secure
  • Correlating data across systems is complex

Result: Tool Sprawl

Teams end up with:

  • UptimeRobot for uptime
  • Datadog for servers
  • Statuspage for status pages

Three tools. Three dashboards. Three bills. No correlation.

The Wakestack Approach

Wakestack combines external monitoring and server metrics in one platform:

External Monitoring

  • HTTP/HTTPS, TCP, DNS, Ping
  • Multi-region checks
  • Response time tracking
  • SSL monitoring

Server Monitoring (via Agent)

  • CPU, memory, disk metrics
  • Process monitoring
  • Lightweight Go agent
  • 30-second resolution

Unified View

  • Nested hosts: servers contain their monitors
  • Correlated alerts: uptime + server context
  • One dashboard: no context switching

Example

When API times out, you see:

Alert: api.example.com timeout
├── Endpoint: 503 after 5s
├── Server: api-prod-01
│   ├── CPU: 98% ← Root cause
│   ├── Memory: 72%
│   ├── Disk: 45%
│   └── node process: 95% CPU
└── Suggested action: Investigate node process

Get complete visibility — Uptime + server monitoring in one tool.

How to Add Server Visibility

Option 1: Wakestack (All-in-One)

Install agent alongside uptime monitoring:

curl -sSL https://wakestack.co.uk/install.sh | bash

Benefits:

  • Single dashboard
  • Correlated data
  • Simple pricing

Option 2: Separate Tools

Keep uptime tool, add server monitoring:

  • Datadog agent
  • Prometheus node_exporter
  • Netdata

Drawbacks:

  • Multiple dashboards
  • Manual correlation
  • Higher total cost

Option 3: DIY

Build your own with:

  • collectd/telegraf for metrics
  • InfluxDB/Prometheus for storage
  • Grafana for dashboards

Drawbacks:

  • Significant setup time
  • Maintenance burden
  • No correlation with uptime

What to Monitor on Servers

Essential Metrics

MetricAlert ThresholdWhy
CPU> 85% sustainedPerformance impact
Memory> 90% usedOOM risk
Disk> 85% fullWrite failures
Disk I/OHigh waitLatency cause

Useful Process Metrics

  • Is expected process running?
  • Process CPU/memory usage
  • Process count (for workers)

Correlation Points

  • Response time increasing + CPU high = CPU bottleneck
  • Errors increasing + memory high = memory issue
  • Timeouts + disk I/O high = disk bottleneck

Key Takeaways

  • Traditional uptime monitoring only sees external endpoints
  • Server-level failures (CPU, memory, disk) are invisible to external checks
  • This leads to slow diagnosis and longer outages
  • Complete monitoring requires both external checks AND server metrics
  • Agent-based monitoring provides the internal visibility
  • Correlated views dramatically reduce diagnosis time

About the Author

WT

Wakestack Team

Engineering Team

Frequently Asked Questions

Why don't uptime monitors catch server failures?

Most uptime monitors only check external endpoints (HTTP, TCP, ping). They can't see inside the server to detect CPU exhaustion, memory leaks, disk filling up, or processes crashing. They tell you THAT something is down, not WHY.

What monitoring do I need to catch server failures?

You need agent-based monitoring alongside uptime checks. Install a lightweight agent on your servers to track CPU, memory, disk, and processes. Wakestack includes both external monitoring and a server agent.

Can my server be 'up' but still failing?

Yes. A server can accept connections (pass uptime checks) while being effectively broken: maxed CPU causing slow responses, memory exhaustion causing random failures, or disk full causing write errors. External monitoring misses these.

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